Welcome to Cotton Bird Designs shop on Etsy!
To purchase an item;
•Click 'Add to basket' and take any of these optional steps
•Add a note to the seller.
•If the item is a gift, check the box next to 'This order is a gift'.
•Option to add a personal gift message, (printed on small card enclosed with your order).
•Choose your preferred payment method under 'How you’ll pay'
•Click 'Proceed to checkout'.
•If you’re signed in to your Etsy account, confirm delivery address and payment details.
•If you are checking out as a guest, click 'Continue as a guest'. •Enter delivery and payment details.
•Review your order
•Click 'Place your order'.
•You will receive an email from Etsy to confirm your order has been placed

The time I need to process an order before dispatch varies, please see dispatch/arrival estimates on each listing.

Delivery aims exclude Weekends and Bank Holidays.

Bank Hoildays are not figured in by Etsy when calculating arrival times, please add an addtional day to your estimated arrival date.

UK DELIVERY TRACKED OPTIONS
Option 1. Royal Mail Recorded/Signed First Class. Arrives 1-3 business days after posting, but may take a little longer.
Option 2. Royal Mail Special Delivery. Arrives next business day after posting guaranteed. Excludes Weekends/Bank Hoildays

Track your package via www.royalmail.com

To locate your order receipt and dispatch date
Go to Etsy navigation bar click 'You' > 'Purchases and reviews' >'View Receipt' Your dispatch date is displayed at the top.

No, all vases and other items displayed with flowers are studio styling photo props and not included with your purchase.

Yes! Please contact me for custom orders or visit my online website for other colours and new products; www.cottonbird.co.uk